What makes us different?
Tip Top 'n' Tidy is strongly committed to delivering a professional, reliable and efficient waste service.
Being a proud 100% Newcastle, family owned business, we have successfully serviced thousands of satisfied customers since the companies’ establishment in 2002.
In 2002, the owner, Craig Hallinan started out small, with a single truck doing rubbish removal and clean ups for domestic and commercial clients.
Many customers expressed a strong preference for trading with local businesses rather than giant multi-national companies where most of the profits go overseas, and customer satisfaction at times can be a secondary consideration to overseas shareholder profits.
Craig responded to the need for a locally owned alternative to provide residents and businesses with comprehensive recycling and waste disposal services.
Tip Top 'n' Tidy Waste Services has steadily grown organically (via word-of-mouth) across the Newcastle, Lake Macquarie and Lower Hunter Valley regions. We have developed an excellent waste management reputation over the past decade, have a substantial fleet of versatile trucks, and dedicated, friendly and professional staff to support our customer base of several hundred satisfied clients of all sizes.
With Global warming becoming a great concern Tip Top 'n' Tidy Waste Services are proactively involved in helping customers to reduce their impact on the environment, by providing a wide selection of recycling alternatives, and providing (where needed) environmental impact statements for our customers.
We consider our customers to be shareholders in our business and "Not just a number". We are committed to developing excellent long term relations and therefore actively focus on providing personal, punctual and professional service at all times. We are determined to change the way customer service is carried out in our industry.
Tip Top ‘n’ Tidy is rapidly growing throughout Newcastle, Lake Macquarie, the Central Coast, Port Stephens, Maitland and the Hunter Valley, and Sydney.
With our premises at Carrington bursting at the seams, in November 2015 we moved into our brand new purpose built premises in Beresfield. This has allowed an expansion of our services further into the Hunter Valley, Port Stephens and the Central Coast.
We are also aiming to branch into other specialised fields of waste such as medical and other segmented recycling services.
Tip Top 'n' Tidy Goes from strength to strength!
Tip Top 'n' Tidy Waste Services are pleased to announce that according to a recent independent customer satisfaction survey, we received the following results:
Of all our customers surveyed the following feedback averages were as follows:
74% of our customers are 'Happy with our service'.
23% of our customers are 'Extremely happy with our service'.
3% of our customers: 'Rated our service as suitable'.
A whopping 93% of our customers would be very happy to refer us to others.
This was a very pleasing and rewarding result for the team at TTT as we have been working long and hard to provide industry leading service and care to all of our customers. There is no doubt that this is why TTT was nominated (by our customers) & Won the Local Hunter Small Business Award 2015 in the Category of Specialised Business. On top of that we were nominated again & were finalists in the Australia wide Small Business Champion Awards 2016.
These results are fabulous and just encourage us to protect what we have and to push forward and become even better in every aspect of our business, service delivery and customer care! And of course at the centre of all our success are the wonderful Novocastrians and local people we have the pleasure to service.
To all our customers a big Thank You for your ongoing support and please let's continue to talk and let us know how were doing?